Contact Us
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Office Hours and Location

The office is open from 7:45 a.m. to 4:30 p.m., Monday through Friday, except State Holidays.

Oahu
City Financial Tower
201 Merchant Street, Suite 1400
Honolulu,  HI  96813-2980

The Employees' Retirement System (ERS) is located on the corner of Merchant and Alakea Streets on the 14th floor of the City Financial Tower.  Validated parking is available in the building.

Phone:  (808)586-1735
Fax:  (808)587-5766

Phone:  1-888-659-0708
(Members residing on the continental United States)

INVESTMENT BRANCH
Ph: (808)586-1707

Parking Instructions

• Enter parking garage from Richards Street which is a one-way street going towards the ocean (Makai).

• Park on the 3rd level and take the elevator to the lobby.

• Catch the building elevator to the 14th floor.

• Validate your parking ticket with the ERS receptionist before leaving. 

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Neighbor Island Locations

Hawaii
101 Aupuni Street, Suite 208
Hilo, HI  96720
Ph: (808)974-4077  
Fax: (808)974-4078

Maui
54 S. High Street, Room 218
Wailuku, Maui, HI  96793
Ph: (808) 984-8181
Fax: (808)984-8183   

Kauai
3060 Eiwa Street, Rm. 302
Lihue, Kauai,  HI  96766
Ph: (808)274-3010
Fax: (808)271-3193  

Neighbor Islands may call toll free to Oahu for assistance:

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If you have any comments or suggested changes to our website, please send them to the following email address:

                                webmaster@hiers.org

All personal inquiries such as years of service and retirement estimates must continue to be submitted to the ERS in writing.  Inquiries sent to the above email address will not be processed.  Thank you for your understanding and cooperation.